Scam warning for Wrexham residents with Delta Wellbeing Telecare

A scam warning has been issued to Wrexham residents with a Delta Wellbeing Telecare personal alarm system.

The local authority has received a report of fraudsters asking users to hand over money on the phone to purchase new systems ready for the change to digital services announced by Ofcom.

A spokesperson for Wrexham Council said: “The system used in Wrexham is compatible with the new digital services and users should ignore the calls or emails.

“A planned rolling upgrade scheme will be operated by Wrexham Council in the future, and users will be contacted via letter before this takes place.

“Users can be assured that only Wrexham Council or Delta Wellbeing will contact them about their service now or in the future.”