Moneypenny appoints new ‘group chief people officer’

A Wrexham-based call answering and live chat service has appointed a new Group Chief People Officer.

Fiona Armstrong will take on the role at Moneypenny on the Western Gateway.

Fiona brings a wealth of experience from a career in large scale people leadership roles; most notably LVMH (Louis Vuitton Moet Hennessy) and The LCap Group.

Her expertise lies in leading the people agenda and she is passionate about supporting globally based diverse teams full of fantastic talent.

Fiona’s role at Moneypenny will be all encompassing with a focus on attracting, developing and retaining staff and ‘enhancing all aspects’ of the organisation’s experience.

Fiona Armstrong

Joanna Swash, Group CEO at Moneypenny said: “We are delighted to welcome Fiona to our fast growing team and are excited about the fantastic experience she will bring to Moneypenny.

“Since day one of Moneypenny, our people have always been, and will always be, our most important and most powerful asset.

“I am so impressed by Fiona’s passion for the impact that brilliant talent has on the success of every business.

“She’s an excellent addition to our team, and her experience and expertise will be invaluable as we continue to strengthen the Moneypenny brand and position the company for continued growth in both the UK and US.”

Fiona commented: “I am thrilled to be joining Moneypenny at such an exciting time, particularly with the exciting expansion plans in place for both the UK and US.

“People are at the heart of Moneypenny’s business strategy, and I am really looking forward to taking the lead on the ambitious people and culture agenda; scaling the people strategy in line with Moneypenny’s growth.”